Posted by: Barbara Evanhoe | September 30, 2011

S.N.A.F.U.

We had them in our hot little hands…

After months of work, a lightning strike that destroyed the recording studio computer, a hurricane, and various other challenges to the production of our CD, the long-awaited package was delivered, and we headed over to my son’s house to pick it up.

He was the first to receive a copy of “Smokin’ Oldies”, and he joked that perhaps he would keep it sealed in the plastic wrap so it would be worth more when we became famous.

As it was late when we returned home that evening, we waited until the next day to open our copy and listen.

But wait….our home CD player wouldn’t play the disc…our truck CD player wouldn’t play the disc…and when our computer wouldn’t play the disc, we opened up the files to see if we could find the problem.

Our hearts sank and our stomachs churned, and we couldn’t believe what we were seeing ~ rather than our song list and our music files, these discs contained Microsoft Word and Adobe files for a corporate exam review!

After freaking out for a while, we regained our composure and sent a quick e-mail to DiscMakers, which generated a call from our rep, who handled the situation immediately, both for the short and long term.

We were impressed with their customer service, and will feel a lot better later today when we receive the promised overnight package that should contain our CD’s.

Until then, keep your fingers crossed for us!

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Responses

  1. Oh my goodness! Our fingers are crossed for you! Good things come to those who wait…


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